Legal

Privacy Policy

We only collect what we need to serve you, and we don't sell your information. Here's the plain-language version.

Last updated: July 20, 2026

Overview

This Privacy Policy explains how Martelli & Son LLC(“we,” “us,” or “our”) collects, uses, and protects your information when you visit martelliandson.com or contact us for service across Central New York.

Information we collect

We collect two kinds of information:

Information you give us. When you fill out our contact form or call us, you may share your name, phone number, email address, the service you need, and any details about your project. You choose what to share.
Information collected automatically. Like most websites, ours records basic, non-identifying usage data such as the pages you visit, your general location, and the type of device and browser you use. We use privacy-friendly analytics for this and don't run advertising trackers.

How we use your information

We use your information to:

Respond to your questions and requests
Schedule, provide, and follow up on the services you ask for
Keep records of the work we do for you
Understand how our site is used so we can improve it

How we share your information

We don't sell your information, and we don't share it for anyone else's advertising. We share it only with:

Trusted service providers who help us run our website and deliver email, including our website and marketing partner, Copper City Digital. They may process contact-form submissions on our behalf and are expected to keep your information secure.
Anyone we're legally required to share it with, such as in response to a valid legal request.

Cookies and analytics

We use privacy-friendly analytics to understand site traffic and performance. We don't use cookies for advertising. Most browsers let you block or delete cookies in their settings if you prefer.

How long we keep your information

We keep the information you send us for as long as we need it to serve you and to keep reasonable business records, then dispose of it.

Your choices

You can ask us to see, update, or delete the personal information you've shared with us, or ask us to stop contacting you. Just reach out using the details below and we'll take care of it.

Children's privacy

Our site is meant for a general audience and isn't directed to children. We don't knowingly collect information from children.

Links to other sites

Our site may link to other places, like our Facebook page. We're not responsible for the privacy practices of sites we don't operate, so please review their policies.

Changes to this policy

We may update this policy from time to time. When we do, we'll change the date at the top of this page.

Contact us

Questions about this policy or your information? Reach us at: